Prerequisites

Files

On the PanelView Plus, verify that csv files have been created by the DataStore Plus control. A connector cannot be defined in XLReporter until at least one csv file is generated.

If csv files are not being generated, contact Rockwell Automation technical support to troubleshoot and correct this issue.

Connectivity

FTP

If files are transferred via FTP Server to XLReporter, ensure a connection to the FTP Server can be established.

Open Windows File Explorer and navigate to:

ftp://<Panel View IP Address>

If successful, a list of files and folders on the PanelView Plus is displayed.

If this cannot be done, please contact the local network administrator for further assistance.

Local Network

Open Windows File Explorer and browse the network to the PanelView Plus machine and drill into the folder where the csv files are located.

If this cannot be done, please contact the local network administrator for further assistance.