Prerequisites
Verify Text Files
On the C-more panel, verify that txt files have been created by the Line Trend Graph. A connector cannot be defined in XLReporter until at least one txt file is generated.
If txt files are not being generated, contact Automation Direct technical support to troubleshoot and correct this issue.
Verify FTP Server
Open Windows File Explorer and navigate to:
ftp://<C-more IP Address>
If successful, a list of files and folders on the C-more is displayed. If this cannot be done, please contact the local network administrator for further assistance.