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Registering your Mobile Gateway Account

Upon purchase of WIN-911, you will be provided with an account that allows your WIN-911 Mobile Gateway access to WIN-911 Mobile Cloud Services. Each Gateway account is unique to a WIN-911 installation; do not attempt to reuse an existing Gateway account.

The Gateway Account credentials issued by WIN-911 will include a temporary password that must be changed before access to WIN-911 Mobile Cloud Services is permitted.

Resetting the Temporary Password

  1. Access https://login.microsoftonline.com in a web browser

  2. Enter the account credentials you were provided by WIN-911.

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  3. Enter a new password.

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  4. You will be prompted to enter a phone number or email address should you need to recover your account.

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  5. After you've entered either a phone number or an email address, your password will be reset and is ready for use with WIN-911.

Adding a New Gateway

  1. In the WIN-911 Workspace, click on Gateways then + to create a new gateway.

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  2. Select Mobile.

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  3. Enter a name for your site, the Username provided by WIN-911, and the new Password you created in the previous steps.

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  4. After completing all required fields, click "Test Gateway"

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