Seamless Integrations
Streamline Alerts. Accelerate Resolution. Enhance Efficiency.
SmartSights has integrated its Peer issue management accelerator with WIN-911 alert notifications. This connection keeps industrial teams informed from alert to resolution, ensuring critical operational issues are addressed promptly.
WIN-911 initiates alarm notifications
WIN-911 then passes the alarm information to Peer and escalates if needed
Peer then follows up with issue resolution from the notification
This creates a closed loop process for alarms and actions taken
Unify Alerts & Actions for Maximum Efficiency
Many industrial facilities struggle with siloed data and inefficient workflows. SmartSights integrated solution brings everything together in one actionable system:
Trigger alerts for immediate action
Get notified instantly when an issue arises.
Capture and prioritize issues
Assign urgency and ensure the right response.
Automate workflows with accountability
Track resolutions with structured follow-ups.
Connect alarms with corrective actions
Link alerts directly to resolution steps.
Build a knowledge base
Document resolutions to drive continuous improvement.
Enable remote and on-site collaboration
Keep teams aligned, wherever they are.
Seamless Integration for Smarter Operations
By connecting Peer with WIN-911, SmartSights enhances operational efficiency across industries like water and wastewater, food and beverage, oil and gas, automotive, aerospace, and many more. Our software integrates seamlessly with SCADA, MES, and ERP systems to ensure comprehensive visibility and control over issue management.
Transform the Way You Manage Industrial Alerts
With Peer & WIN-911, your team can do more than just acknowledge alerts—you can take decisive action that minimizes downtime and drives continuous improvement.
Multiple Form Types Tailored to Your Operations
Configure and use multiple, specialized forms for ticket creation, each with its own set of customizable fields for a specific issue type. Alarms from WIN-911 can automatically generate forms based on the nature of the problem.
Examples include:
- Maintenance
- Safety
- Quality
This ensures each ticket contains only relevant fields, is sent to the right team or individual, and supports faster resolution with less manual triage.
File & Image Attachments in Peer
No more guessing. Every WIN-911-generated Peer ticket can include valuable supporting context, from photos taken in the field to PDF reports and inspection logs.
- Add files directly to Peer tickets that were triggered by WIN-911
- Improve communication while reducing delays and inefficiencies
- Strengthen documentation for compliance and audits
Smart Workflows That Connect Alarms to Action
WIN-911’s flexible, code-free workflow builder makes it easy to define how alarms are translated into action within Peer. Based on alarm type, severity, or other conditions, the system can automatically trigger the appropriate Peer form.
- Use conditional logic to match alarms with the correct Peer form
- No need to manually assign, the right form goes to the right team
- Set it all up without writing code
Native Peer Reporting for WIN-911 Alarm Data
The Peer Andon Reporting Center delivers built-in analytics and reporting tools that make it east to track issues, monitor trends, and share insights.
Key features include:
- ‘Out of the Box’ analytics for tickets by line, tickets by status, takt time analysis, and production trends
- Fixed date range selections for YTD, MTD, WTD, Today, Previous Week, Previous Month
- Web-based reporting center accessible on desktop, laptop, tablet, and smartphone
- Export to Excel for easy sharing and further analysis