Our Case Studies
Ensuring safe, clean water for residents, businesses and visitors is critical to the city’s utilities department, which provides water, wastewater, and solid waste services to almost 60,000 residences and businesses. This includes two water treatment and four wastewater plants, over 70 wells, substations and PRVS at remote sites.
“WIN-911 ensures that our team doesn’t have to devote time to alarm screening. We receive notifications that let us know when equipment isn’t working and then a technician is sent to verify and fix the situation.”
Ron Schmidt
Business Systems Analyst,
City of Peoria Water Department SCADA Group
Our Case Studies
Remote monitoring software allows fewer people to monitor many more assets using devices that people already have, such as smartphones and tablets. Uninterrupted remote availability is essential to ensuring that systems can be continuously monitored.
The city knew that an automated alarm notification system would help them effectively monitor the plants, wells and equipment, and to respond quickly to any emergencies. After thoroughly reviewing numerous options, the City of Peoria invested in SmartSights WIN-911 alarm notification software running on the GE iFIX SCADA platform. These systems allow monitoring of all pertinent equipment and water quality parameters with room for expansion.
Business Systems Analyst Ron Schmidt recently joined the City of Peoria Water Department SCADA Group and oversees the water department’s IT. Peoria’s SCADA Group provides the system that runs the water and wastewater collection sites, which includes chemical treatment, flow controls, well site monitoring and basic water production monitoring.
“WIN-911 ensures that our team doesn’t have to devote time to alarm screening. We receive notifications that let us know when equipment isn’t working and then a technician is sent to verify and fix the situation,” commented Schmidt.
“The GE iFIX and WIN-911 Pro platforms expedite alarm changes, save time and mitigate the potential disruption of service.
Ron Schmidt
Business Systems Analyst,
City of Peoria Water Department SCADA Group
Our Case Studies
Schmidt has been involved with a software upgrade of the latest release, WIN-911 Pro, to push critical plant alarm and event details to remote workers via SMS Text Message. The upgraded software seamlessly integrates with the GE iFIX SCADA platform while improving safety, reducing worker response times and quickly delivering information.
Two recent incidents have proven the value of the alarm notification software. An inlet water pumping station lost power and while the backup generator started, it quickly shut down, too. The team received notification about the initial power loss and received notification of the subsequent generator failure via WIN-911. These alarm notifications allowed Schmidt and his team to know about the power losses before an overflow occurred or untreated sewage became a problem. They were able to respond quicker and send the right people.
Our Case Studies
SmartSights WIN-911 also alerted the team about another incident involving a power outage to a critical site that brings eight different wells into a reservoir. The alarm indicated there was a loss of communication. The team was able to respond within seconds of receiving the alarm and resolve the issue within one hour.
“The GE iFIX and WIN-911 Pro platforms expedite alarm changes, save time and mitigate the potential disruption of service,” Schmidt added.
