Expanding on last week’s podcast, in this report Larry O’Brien from Arc Advisory Group highlights how WIN-911 is helping plant operators and technicians in critical infrastructure like water treatment plants, power generation facilities, and other essential services bridge the gap between control room and home office.

In industrial IOT, the “new normal” is fewer people on the plant site, social distancing for those that are there, and operators working from home. Smart Cities podcast caught up with WIN-911 CEO Greg Jackson and Product Manager Steven Rivas to learn how critical infrastructure organizations are dealing with COVID-19 and how it has impacted WIN-911’s business.