about us
We empower users with operational intelligence to elevate performance
Our Promise
Elevate Your Operations
We provide clear insights for effective decision-making and action. SmartSights is the global leader in enlightening businesses with data driven analytics, reports and notification, enabling operations to confidently manage their critical infrastructure.
We partner with the world’s leading automation companies, leveraging partner ecosystems to deliver a complete solution for customers, connecting alarms, data, and people in a single, secure ecosystem. Transforming complex industrial activity into prioritized action that drives safer, more efficient, always-on operations.
Connect to the Leading Industrial Automation Systems
20,000+
Installations Worldwide
90%
Fortune 50 Manufacturers
Millions
of Alarms Delivered Daily
Our values
Software for People.
Innovation for Industrial Operations.
Our key principles are encapsulated in the S.M.A.R.T acronym: Serve, Maximize, Accountable, Resilient, and Trust. This approach is integral to our purpose, reinforcing our dedication to empowering individuals, delivering innovative solutions, and building trusted partnerships.
Serve:
We prioritize service to our team, customers, and partners. We create an environment that values collective success as much as individual achievements.
Maximize:
We strive to maximize potential, pushing boundaries and optimizing efficiency in our work and solutions.
Accountable:
We uphold accountability, owning our actions and their outcomes, fostering trust and integrity in all relationships through transparency.
Resilient:
We promise resilience, meeting deadlines, overcoming obstacles, and adapting to change to remain a reliable partner.
Trust:
We commit to honesty, transparency, and integrity, upholding the trust crucial to our relationships. We are a trusted and proven partner.
Our history
The Evolution of SmartSights
1993
- TeleDAC – WIN-911 is launched by Specter Instruments
1995
- SyTech becomes Intellution
- CAP (Cooperative Automation Partner)
- SyTech introduces report manager
- WIN-911 added Unilinx to the EasyLinx product
2000
- SyTech launches XLReporter – the world’s most powerful automated reporting solution
- WIN-911 version 6 released in response to Y2K
2001
- SyTech selected by Rockwell Automation for Encompass Partner Program
2002
- SyTech XLReporter wins Control Engineers Choice Award
2003
- SyTech XLReporter V5.0 released
- WIN-911 TAPI and OPC support; version 7.01 released
2005
- WIN-911 premium voice and dynamic text to speech support
2006
- WIN-911 RSView SE Direct Connect
2007
- SyTech XLReporter V8.0 released
- WIN-911 SMS text message support
2008
- SyTech XLReporter certified by Siemens for PCS 7
- Mobile-911 V1 Windows Mobile and Blackberry
- FactoryTalk View SE Alarms and Events Direct Connect
- RSView32 Direct Connect
2009
- SyTech releases automated reporting for Rockwell FactoryTalk Historian Site Edition
- WIN-911 – Wonderware ArchestrA Direct Connect
2012
- SyTech XLReporter V10 released
- Mobile-911 V2 for WIN-911 V7
2013
- Specter Instruments becomes WIN-911 Software
- WIN-911 FactoryTalk View ME support
2014
- SyTech & Emerson team up on alarm analytics
- WIN-911 Enterprise launched
- WIN-911 EMEA office opens in France
2015
- US Patent Office issues SyTech the XLReporter software patent
2016
- SyTech XLReporter V12 released
- WIN-911 #1 among Fortune 500 for alarm notification
- 10,000 deployments
2017
- XLReporter wins Engineers Choice Award
- WIN-911 Product of the Year – Wonderware Partners
- WIN-911 Standard Interactive Advanced released
- US patent office issues WIN-911 software patent
2018
- SyTech ISA Batch 88 & ISA 18.2 Alarm Management Reports
- WIN-911 Paris Hackathon win (Schneider-Electric)
2019
- SyTech signs technology agreement with Rockwell Automation
- WIN-911 Mobile launched
2020
- XLReporter V14 wins Control Engineering Engineers Choice Award
- WIN-911 passing 18,000 installations
2021
- The CapStreet Group, LLC completes recapitalization of WIN-911
- SyTech Releases XLReporter V14.1
- WIN-911 Major Release – New Architecture
2022
- SyTech Accepted into Delta V Alliance product program as a silver member
- WIN-911 awarded Rockwell Automation Technology Partner Innovation award
2023
- SyTech releases XLReporter V15
- WIN-911 surpassed 20,000+ installations in over 85 countries
SmartSights, built on a culture of problem-solving and innovation, stands as a testament to our commitment to lead in data-driven analytics and notifications. As we evolve alongside the changing landscape of automation systems, we’ll continue to equip our customers and partners with the insights they need to thrive. Our mission: to be at the forefront of technology, elevating operational performance, one insight at a time.”
COO, SmartSights
Are You Ready To Transform Your Operations?
Learn more about how SmartSights can help improve your plant performance—today.