Installation and Training Services
SmartSights application engineers are here to assist you in getting up and running quickly. Services are available for implementations for the SmartBundle, WIN-911, and XLReporter solutions.
SmartSights Fast Track
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1InstallationWith Fast Track you and your
team receive installation
assistance on your SmartSights
software implementation to
minimize the time to value of
the solution.- Pre-installation meeting to discuss prerequisites, network environment, and schedule the installation
- Installation of any purchased SmartSights software packages
- Validation of all data sources such as PLCs, HMI/SCADA, DCS, and relational databases
- Validation of all solution outputs such as voice, SMS, email, Mobile, Reporting and Control Center clients
- A training meeting to review the system, optimize the handoff, and provide guidance on long term system management
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2Training (up to 4 hours)Training services requires a
completed installation prior to the
training sessions taking place.
Training can include the following
items listed to the right.Solution Overview
- A high-level presentation of solution capabilities and associated workflows
Notification System Design
- Target alarms to the right people with contacts, connections, schedules, and roles
- Leverage existing alarm logic with subscriptions
- Handle complex alarm conditions with escalation and dynamic logic
- Deliver notifications as voice, textual, and Mobile delivery
- Monitor activity, detect and resolve problems with system management tools
Reporting System Design
- Understand your data and transform it into key metrics and visualization
- Design reports and dashboards using built-in layouts and configurable enhancements
- Automate the reporting process with scheduled and event reports
- Distribute to the right people with email, remote clients and other methods
Bundle System Design
- Design auto-refreshing Control Center dashboards with drill-down links to detail reports
- Increase visibility by capturing alarm context in reports
- Push reports to stakeholders via advanced notification policies
- Track continuous or discrete process KPI via Mobile dashboards
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3Solution ServicesSolution Services expedite
development by providing
a level of assistance beyond
Customer Care.Where customer care provides “break fix” support, solution services assist with application development via a dedicated resource available by appointment.
The service can be used for:1. Consulting
A SmartSights app engineer works with the system owner to guide them toward meeting their requirements, offering advice, best practices, and solving challenges that arise throughout the process.
2. Engineering
The system owner discusses a specification with a SmartSights app engineer, and an estimate is given on the scope of the work and timeline for delivery.
To learn more please contact your SmartSights Account Manager or [email protected].
